Get help

Stuck on a task, found a bug, or have an idea? Here is where to reach us.

The Node Mantis community Slack is the fastest way to get an answer. Use it for questions, bug reports, feedback, and ideas. Release notes are posted there too.

Slack is public to everyone who joins. Never post API keys, passwords, or other credentials there.

For your account, billing, refunds, or anything you would rather not share publicly, email support@nodemantis.com. For account and billing questions, write from the email address on your account.

Include these so we can reproduce it:

• Your client version: nodemantis -V for the CLI, or the installed node-mantis package version for the SDK.
• The command you ran or the code that calls Node Mantis, with keys removed.
• What you expected to happen, and what actually happened.
• Your operating system.

Before reporting, check Usage and limits and the status page.